Data We Hold From bKash and Nagad
Opening an account means we hold a few things about you: the mobile number you verify, your date of birth, the device you sign in from, the payment records created when you send money through bKash, Nagad or Rocket, and the cricket and football markets you
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back. We use that data to confirm the wallet is yours, to keep sign-in secure with a one-time code, and to meet record-keeping duties where they apply. We do not sell it to advertisers, and a studio whose game you open, Pragmatic Play or Evolution, receives
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a session token rather than your wallet number. How long we keep records depends on the rules covering your region. Some places require transaction logs to be held for a set period; elsewhere the obligation is shorter. Where local law and eligible regions let us hold
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less, we do. Your lobby access is itself conditional on your local law, so the policy flexes with it rather than promising one fixed standard everywhere. You can ask for a copy of what we hold, ask us to correct a wrong entry, or ask us
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to close the account. A few records we cannot erase on request, a payment trail tied to a completed transfer being the usual case, and we tell you plainly which ones instead of burying it in a clause. Cookie choices you set from the banner can
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be changed later without losing access.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.